We will no longer be accepting credit card deposits over the phone. You will have (2) options for giving a deposit to book a room over holiday periods.
Option 1: We will send you an email invoice requesting the holiday deposit which you will pay using Freshbooks Invoicing service. Please note: Holiday reservations are not confirmed until Peninsula Pet Resort receives confirmation that the holiday deposit invoice has been paid.
Option 2: If you don't have access to email or the internet, you will need to come to the Resort in person, sign our holiday boarding agreement and pay your deposit. If this is not convenient for you, we will mail you the form to fill out and return to us with your deposit.
VERY IMPORTANT: Holiday deposits are non-refundable. If you need to change dates or cancel your reservation, you must do so (7) days prior to your pets scheduled arrival date in order to receive a client credit to your account with Peninsula Pet Resort only.
If you are paying deposit through Freshbooks , please read all information on the invoice. It will include dates reserved, shots required, our cancellation policy and your cancel by date to avoid forfeiture of deposit. Holiday deposits will be forfeited for late cancellations and no shows. Deposit Amount Required: $75.00 per dog room $50.00 per cat room.